1. Requests must be submitted 48 hours before.
Due to the nature of our business, last minute cancellations will not receive a REFUND or RESCHEDULE VOUCHER unless they are the products of extreme circumstances. We apologize in advance for any frustration this might cause, but at that stage we have already incurred costs in staffing and materials.
2. Gift Certificates can not be refunded.
You can request a RESCHEDULE VOUCHER for an event booked with a GIFT CERTIFICATE, but not a REFUND.
3. Daily Deal tickets can not be refunded.
You can request a RESCHEDULE VOUCHER for an event booked with a DAILY DEAL VOUCHER, but not a REFUND.